A Data Recovery Plan Fit to Secure Your Network

It’s unrealistic to think that you can completely avoid cyberattacks and data breaches, so it’s vital to have a proper data recovery plan in place. It is time for you to tighten your defenses significantly by ensuring all of your network devices are properly configured and by putting some thought into all of your potential network borders.

Data Recovery Is a Must

Every year there are natural disaster events that take place all over the world. These disasters affect your IT capabilities and can be harmful; however, the vast majority of disasters that cause significant IT downtime are from human error, hardware and software failure, and cyberattacks.

Data Recovery Capability

Do you have a proper backup plan in place? Have you tested it to see if it is fully functional? Disaster recovery is vital, but an alarming number of companies do not have an adequate system in place. A successful malware attack can lead to altered data on all compromised machines, and the full effects are often very difficult to determine. The option to roll back to a backup that predates the infection is vital. Backed-up data must be encrypted and physically protected. It’s also essential that a test team routinely checks a random sampling of system backups by restoring them and verifying data integrity.

Contact us today to learn about creating a disaster recovery plan tailored to your business.

Biggest Cybersecurity Challenges

As the Cloud and technology get more advanced, you are more likely to have threats knocking on your door to try to steal your information. Protecting your data is crucial. It is your job to understand what you are up against so you can defend yourself against attacks. With COVID-19 taking over in 2020 and 2021, no one could have predicted its impact on business, technology, and Cybersecurity.

Challenge I: Remote Work – Threats and Exploitation

Due to COVID-19, businesses had to go remote within a matter of weeks and had to adapt and update their infrastructure so employees could work from home. If your company rushed to migrate and shifted to remote work, you need to identify areas of weakness that can leave your company vulnerable to threats.

Challenge II: COVID-19 Phishing Schemes

People are feverishly researching COVID-19 information on the internet. Deep or even surface-level internet searching has brought on a significant number of phishing attacks. Cyber attackers' easiest targets have been the individuals who are working remotely and use their work devices to research COVID-19. Your company needs to thoroughly assess its infrastructure and make sure its departments can mitigate risks.

Challenge III: Ransomware Threats

Ransomware attacks are the most common threats in Cybersecurity. If a company experiences a ransomware attack, the cost of recovering from them is expensive. Many companies solely rely on VPNs (Virtual Private Networks) to facilitate access to their network, but in 2021, it is not enough to protect companies. Companies are now moving from VPNs and are moving to ZTNA (Zero-Trust Network Access), which has proved to be a more secure option.

If you have experienced any of these challenges or want to be proactive in protecting your company from Cybersecurity challenges, please reach out so we can accurately protect your business.

3 Reasons You Need to Switch from POTS

Plain old telephone service is outdated. Voice transmission systems that were installed with copper wiring are becoming outdated. This is also known as POTS replacement or POTS in a box. You do not want your business to fall behind along with POTS. As businesses move away from POTS in favor of VoIP or LTE, companies are starting to realize that they are more cost-efficient, scalable, and the connectivity is immaculate. Utilizing LTE and different hardware, elevator lines, fax machines, security gates, and doors now can be refitted with this newer technology that is able to replace the old POTS line with a lesser cost and future proof technology.

Cost Efficiency: The cost for POTS is very high and is now impossible to maintain due to the degradation of copper wiring. This makes POTS setup costs higher than both VoIP and LTE. Cost is independent of time and distance, whereas, with POTS, the cost is dependent.

Scalability: Switching from POTS allows voice communication to be integrated with other media. This change can eliminate the need for PBX, routing calls across a data network, and can get you away from circuit switching.

Connectivity: VoIP and LTE require a stable internet connection. This means that businesses with remote and onsite workers can work better together no matter the distance. There are no wires, no hardware, just simple internet connectivity.

It is time to make the change. Let us help you save money and better service your business. Please contact us today for more information.

What 7 things are you looking for from UCaaS?

Companies continue to struggle to align their IT strategies with their business goals, effectively handle security and privacy concerns, and manage a web of multi-vendor solutions. Unified Communications and Collaboration (UC&C) tools can help mitigate these challenges and support corporate goals for investment. But many businesses struggle to provide a complete suite of UC tools to all end users.

7 Reasons to move to UCaaS solutions:

1. Secure, reliable performance. With more than 50 percent of employees routinely working remotely and with companies competing on a global stage, ensure your Cloud-based solution can deliver on its SLAs.

2. Cap-ex savings and cost consistency. If you want to reduce up-front investment and move to an Op-Ex model, make sure your chosen provider offers a subscription model in which prices are consistent.

3. Advanced features. Businesses look to Cloud-based UC services to deliver cutting-edge capabilities as soon as managers and end-users want them. Make sure you’ll be able to turn on advanced functionality as needed without incurring unexpected costs or needing a contract renewal.

4. Quick deployment. To stay competitive, you need to move on a dime. Make sure your chosen Cloud-based solutions can be up and running in hours, that users will always be on the latest version of the software, and that it is easy to configure for new users and use cases.

5. Scalability and flexibility. Cloud-based UC services let companies add and remove new employees as needed. This supports fluctuations in staffing needs and helps growing companies quickly catch up to larger competitors. Make sure your solution provider can offer the kind of flexibility and scalability your business needs today in any location and on any network or device.

6. Support for multiple locations and remote workers. Few businesses can afford to have IT staff at all their corporate offices, and none can personally support home-office and traveling workers. Look for a cloud solution that can be deployed and managed from anywhere.

7. End-to-end solution set. A single provider makes management a breeze and ensures consistency across applications and platforms. One of the biggest challenges IT managers face is handling the various tools in place at their organizations—some of which are brought in by employees themselves, without input from IT. By deploying a single solution with end-to-end capabilities, companies can give their employees everything they need to get work done—all while streamlining contracts, billing, support, and management.

Are you ready to find the UCaaS solutions to meet your specific needs? Contact us today!

4 Ways to Up Your Cybersecurity

With technology advancing so fast, businesses are not only becoming more secure, but cyber-attacks are becoming more threatening. Cybersecurity for your business needs to be updated for it to prove itself effective consistently. Whether you have top-notch security or are interested in learning how to protect your business, here are four ways to up your Cybersecurity.

1. Encrypt Data

Every business has data that is sensitive and critical to the production and success of the company. Whether it is information on or for your customers and employees, you need to take your data encryption seriously. Cybersecurity experts can help you make sure your data is safe.

2. Patch and Update

Patching and updating your systems may be one of the easiest ways to limit and prevent cyber-attacks. Be sure always to use the latest versions of software installed on all your business's computers and technology.

3. Run a Tight Ship

Zero trust networks are always beneficial because they identify every network user and it verifies all devices before granting access. This means that only authorized users can gain access and information that is important to your business.

It is also a better option to provide employees with devices they can use for their daily work tasks. Bringing their own devices can lead to unprotected systems getting hacked.

4. Educate Your Employees

Educating employees can be a tricky task if not done correctly. A majority of breaches take place due to employee error. However, it is not entirely their fault. Training employees on security-related measures can make a huge difference in the safety of your information and data. The training program you choose needs to be as comprehensive as possible and requires more than basic security tips.

Finding the right security providers does not have to be complicated. We are here to help you secure your business. For more information, please feel free to contact us with your questions.

What You Need to Know About Securing IoT Devices

IoT devices are getting more diverse as technology advances. Securing a device can be difficult because it requires a robust and in-depth security strategy. At the very least, you must secure your data in the Cloud, securely provision your IoT devices, and you need to protect your data as it travels through the public internet. Here are some ways to secure your IoT devices.

Secure Data to the Cloud.

We mentioned this but, in more detail, backing up your device to the Cloud helps to ensure reduced breaches or exposer. Your critical information and data can be appropriately protected.

Protect Cloud Credentials.

As mentioned, it is easy for cybercriminals to gain access to unprotected IoT devices. With Cloud authentication credentials, frequently changing passwords and avoiding reused passwords can help protect your devices.

Perform Audits.

Performing frequent audits on your IoT devices can help identify the issue and prevent the problems from happening. A lot of money can be saved from audits, and they can let you know if any of your devices need to be updated or replaced.

Protecting Physical Infrastructure.

IoT devices can face security attacks by physical access. If your device has USB ports, it is essential to maintain strict access to these devices to prevent breaches.

Securing your IoT devices can feel overwhelming. It takes a lot of knowledge and steps to secure your devices properly. If you think you need help or even have questions about ways you can secure your devices, please contact us.

The Benefits of Having a Backup Solution

At any moment, hardware or software failure, data corruption, malicious virus or malware attack, accidental deletion of data, and even a natural disaster can happen. Is your business ready to handle these situations? If not, a backup solution can be highly beneficial to save your hard work and data.

We can give you seven great reasons why having a backup solution is beneficial to you.

1) Protection.

With a backup solution, your chances of breach and exposer are reduced. Your critical information and is safeguarded so you can protect your business and your customer's trust.

2) Employee Productivity.

With your data backed up, your employees can return to their jobs quickly. Productivity will not be lost but improved. They will not have to worry about restoring data or getting the business back up to speed.

3) Controlling Cost.

Your employee's work laptops and phones cost more than just their face value. The most expensive part of your employee's laptops and phones are the data that is on them. The average cost of a lost business laptop is around $50,000 due to the information that may be on it.

4) Fast File Recovery.

Backup solutions allow you to locate your data quickly. With older methods, it can take weeks to months before you can get your data back.

5) File sharing on the go.

Sharing files and other important information between employees needs to happen for regular business functionality. Having a backup solution offers a secure method to share files without worrying about if they will lose them or not, whether they are onsite or remote.

6) Empower your employees.

Yes, the IT department is there to help in a moment of need. Empowering employees to restore files on their own can significantly reduce overhead. This allows IT to focus on more extreme tasks.

7) No performance impact.

An excellent backup solution does not affect the performance of your device. This allows for few disruptions in work tasks. Most of the time, users do not realize their files are being backed up while they work.

It is time to start thinking about backup solutions and how beneficial they are to your company. Contact us today to learn how we can help your business.

Choosing a Partner vs Going Directly to a Carrier for Connectivity

When looking for connectivity solutions, the options can seem endless. It will take a lot of research and time until you figure out what you think will work for your company. This process does not have to be difficult, though.

If you are struggling between choosing a partner or going directly to a carrier, we are here to give you some great insight to help you. Here are five reasons why working with a partner instead of directly with a carrier is beneficial.

1) Pricing. Some people believe that going to a partner costs more than going directly to the carrier. We are here to tell you that it is not true. Partners are only compensated when a sale is made. The goal for partners is to build value for you and your business, not increase the price.

2) Knowledge. Partners provide a well-rounded knowledge about different solutions and carriers. They are your guides to finding you the resources you need. Partners must understand multiple offerings and attend trainings to help you make the right decision.

3) Tech. For partners to successfully get you what you need for your business, it is their job to understand newer technologies. These technologies can save a company money and increase its overall productivity. No single carrier is the master of all technologies, so having an agent can help a company weed through which carrier fits its needs.

The final takeaway is that a partner is a part of your team. They are personally invested in seeing you succeed.

If you have any upcoming telecom projects and would like it to go as smooth as possible, don’t call the carriers directly, give us a shout.

Do you still have systems on-premise?

Let us help you move these to the secure Cloud

It's hard to believe that companies are still not moved onto the Cloud in our current times. This is why we are here to help. It can seem overwhelming when thinking about moving your business to a secure Cloud, but it can be simple!

1. Trust in the Experts

As a trusted technology advisor, we can provide you the guidance and assistance you need. We have an amazing number of suppliers that are professionals in the Cloud business who can also support you.

2. Understand the Cloud

Before just jumping into it, make sure you know what is involved, what is needed, and what moving to the cloud requires.

3. Migration Process

Cloud migration is not an easy task and involves many different business functions. This is why it is beneficial to create a Cloud migration strategy.

4. Trust in the professionals

The Cloud is reliable and secure, but the migration process is not if you do not have the right developers. Some companies will guide you through the process, but it is recommended that you find the right team to save you time and money.

Contact us today to learn how we can help your business.

How Caisson Technologies Benefits You

The best way for your business to succeed is with our help. We provide our clients a more effortless, fast, and more cost-effective process to source their technology and telecom needs while providing ongoing management, support, and education on new technology.

More than just network

Demands on data centers and Cloud infrastructure are growing rapidly due to more users, new applications, and disaggregation. We can help you design and build data center storage and compute solutions based on open source or reference for performance and scalability. We can also develop and validate complex data center switches and routers and customize data center infrastructure for more significant differentiation.

Added Service

On top of network and Cloud services, we also offer billing audits. We will look through your current services and check for areas where your business may be overspending or areas you are not using correctly. Keeping up with your communication services and systems can be confusing, pricey, and challenging. We can perform an audit to make your life easier and find services that you may be paying too much for or simply aren't using.

Let us help you succeed.

If dealing with your business telecom is giving you a headache please reach out, we are here to be of service!