What 7 things are you looking for from UCaaS?

Companies continue to struggle to align their IT strategies with their business goals, effectively handle security and privacy concerns, and manage a web of multi-vendor solutions. Unified Communications and Collaboration (UC&C) tools can help mitigate these challenges and support corporate goals for investment. But many businesses struggle to provide a complete suite of UC tools to all end users.

7 Reasons to move to UCaaS solutions:

1. Secure, reliable performance. With more than 50 percent of employees routinely working remotely and with companies competing on a global stage, ensure your Cloud-based solution can deliver on its SLAs.

2. Cap-ex savings and cost consistency. If you want to reduce up-front investment and move to an Op-Ex model, make sure your chosen provider offers a subscription model in which prices are consistent.

3. Advanced features. Businesses look to Cloud-based UC services to deliver cutting-edge capabilities as soon as managers and end-users want them. Make sure you’ll be able to turn on advanced functionality as needed without incurring unexpected costs or needing a contract renewal.

4. Quick deployment. To stay competitive, you need to move on a dime. Make sure your chosen Cloud-based solutions can be up and running in hours, that users will always be on the latest version of the software, and that it is easy to configure for new users and use cases.

5. Scalability and flexibility. Cloud-based UC services let companies add and remove new employees as needed. This supports fluctuations in staffing needs and helps growing companies quickly catch up to larger competitors. Make sure your solution provider can offer the kind of flexibility and scalability your business needs today in any location and on any network or device.

6. Support for multiple locations and remote workers. Few businesses can afford to have IT staff at all their corporate offices, and none can personally support home-office and traveling workers. Look for a cloud solution that can be deployed and managed from anywhere.

7. End-to-end solution set. A single provider makes management a breeze and ensures consistency across applications and platforms. One of the biggest challenges IT managers face is handling the various tools in place at their organizations—some of which are brought in by employees themselves, without input from IT. By deploying a single solution with end-to-end capabilities, companies can give their employees everything they need to get work done—all while streamlining contracts, billing, support, and management.

Are you ready to find the UCaaS solutions to meet your specific needs? Contact us today!

Are You Ready to Change to a Cloud-based Phone System?

Find out why most companies, small to enterprise, vote UCaaS as their primary communications platform.

Collaborating and communicating with your employees and customers is a part of your daily routine. What would happen if your phone systems were not at their top-notch performance levels? If your phones are slow and it takes a long time to resolve calls, customers can feel frustrated and hate their experience with your company.

The way your technology supports your calls, videos, and internet connection matter. It is time to make the switch from traditional phone lines to a Cloud-based phone system.

Let's quickly compare the pros and cons:

Cons

-Latency and jitter

-Complex installation depending on the provider

-It needs a trusted internet connection

-Limited emergency call location tracking

Pros

-Lower costs

-High scalability

-Increased accessibility

-Clearer voice quality

-Support multitasking

-Complete portability

-Full remote capacity

-Convenient conferencing

-Advanced features for all sized teams

Ask yourself, are these pros going to completely turn around your Unified Communication at your company? It is time to take your business to the next level. Do not hesitate to contact us. We are ready to help you make your business better.

How to Select a Business Phone System: A Guide by Comcast Business

This is a quick and helpful graphic for anyone selecting a business phone system. It uses scenerios to help you identify which offering is right for your business.

For more information on business phone systems, check out my article, The Advantages and Disadvantages of On-Premise Phone Systems.

For this month's business phone and Internet promotions from providers, including Comcast Business, please visit our Current Promotions page.