What 7 things are you looking for from UCaaS?

Companies continue to struggle to align their IT strategies with their business goals, effectively handle security and privacy concerns, and manage a web of multi-vendor solutions. Unified Communications and Collaboration (UC&C) tools can help mitigate these challenges and support corporate goals for investment. But many businesses struggle to provide a complete suite of UC tools to all end users.

7 Reasons to move to UCaaS solutions:

  1. Secure, reliable performance. With more than 50 percent of employees routinely working remotely and with companies competing on a global stage, ensure your Cloud-based solution can deliver on its SLAs.

  2. Cap-ex savings and cost consistency. If you want to reduce up-front investment and move to an Op-Ex model, make sure your chosen provider offers a subscription model in which prices are consistent.

  3. Advanced features. Businesses look to Cloud-based UC services to deliver cutting-edge capabilities as soon as managers and end-users want them. Make sure you’ll be able to turn on advanced functionality as needed without incurring unexpected costs or needing a contract renewal.

  4. Quick deployment. To stay competitive, you need to move on a dime. Make sure your chosen Cloud-based solutions can be up and running in hours, that users will always be on the latest version of the software, and that it is easy to configure for new users and use cases.

  5. Scalability and flexibility. Cloud-based UC services let companies add and remove new employees as needed. This supports fluctuations in staffing needs and helps growing companies quickly catch up to larger competitors. Make sure your solution provider can offer the kind of flexibility and scalability your business needs today in any location and on any network or device.

  6. Support for multiple locations and remote workers. Few businesses can afford to have IT staff at all their corporate offices, and none can personally support home-office and traveling workers. Look for a cloud solution that can be deployed and managed from anywhere.

  7. End-to-end solution set. A single provider makes management a breeze and ensures consistency across applications and platforms. One of the biggest challenges IT managers face is handling the various tools in place at their organizations—some of which are brought in by employees themselves, without input from IT. By deploying a single solution with end-to-end capabilities, companies can give their employees everything they need to get work done—all while streamlining contracts, billing, support, and management.


Are you ready to find the UCaaS solutions to meet your specific needs? Contact us today!