Telecom

Three Advantages to Using a Telecom Consultant

A telecom consultant can provide you with the knowledge and expertise needed to get ahead in the industry. By bringing the wisdom of this third party into your telecom research, you will have a better understanding of what is readily available to you. Three advantages are readily experienced by companies who choose to use a telecom consultant.

1. You get a partner – your telecom consultant serves as a partner and helps you support your business. Your business's technological and telecom foundation can become stable with your trusted advisor's help. They are here to help your business's current and future needs.

2. A long-term commitment – your telecom consultant will handle the ongoing care, and issue resolution needed. Your consultant is there with you through all the steps to take care of your business needs and help you reach your goals.

3. Objectivity – a telecom consultant comes with no additional cost to you because they are paid directly by providers. This allows them to look out for your company's best interests. They will present you with many different solutions to choose from so you can find a provider that puts your business in a better position and aligns with your needs.

Telecom consultants are thought leaders and work for the client's benefit only. They are invested in seeing your business succeed. For more information, please do not hesitate to contact us. We are happy to help you in your business journey.

Choosing a Partner vs Going Directly to a Carrier for Connectivity

When looking for connectivity solutions, the options can seem endless. It will take a lot of research and time until you figure out what you think will work for your company. This process does not have to be difficult, though.

If you are struggling between choosing a partner or going directly to a carrier, we are here to give you some great insight to help you. Here are five reasons why working with a partner instead of directly with a carrier is beneficial.

1) Pricing. Some people believe that going to a partner costs more than going directly to the carrier. We are here to tell you that it is not true. Partners are only compensated when a sale is made. The goal for partners is to build value for you and your business, not increase the price.

2) Knowledge. Partners provide a well-rounded knowledge about different solutions and carriers. They are your guides to finding you the resources you need. Partners must understand multiple offerings and attend trainings to help you make the right decision.

3) Tech. For partners to successfully get you what you need for your business, it is their job to understand newer technologies. These technologies can save a company money and increase its overall productivity. No single carrier is the master of all technologies, so having an agent can help a company weed through which carrier fits its needs.

The final takeaway is that a partner is a part of your team. They are personally invested in seeing you succeed.

If you have any upcoming telecom projects and would like it to go as smooth as possible, don’t call the carriers directly, give us a shout.

How Caisson Technologies Benefits You

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The best way for your business to succeed is with our help. We provide our clients a more effortless, fast, and more cost-effective process to source their technology and telecom needs while providing ongoing management, support, and education on new technology.

More than just network

Demands on data centers and Cloud infrastructure are growing rapidly due to more users, new applications, and disaggregation. We can help you design and build data center storage and compute solutions based on open source or reference for performance and scalability. We can also develop and validate complex data center switches and routers and customize data center infrastructure for more significant differentiation.

Added Service

On top of network and Cloud services, we also offer billing audits. We will look through your current services and check for areas where your business may be overspending or areas you are not using correctly. Keeping up with your communication services and systems can be confusing, pricey, and challenging. We can perform an audit to make your life easier and find services that you may be paying too much for or simply aren't using.

Let us help you succeed.

If dealing with your business telecom is giving you a headache please reach out, we are here to be of service!

11 Tips to Improve Communication in the Workplace

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Effective communication is crucial to success and happiness in both our professional and personal lives. Relationships cannot thrive without open communication, and the same goes for businesses both large and small.

The quality of a business's internal communication often says a lot about the company itself. When poor communication goes unchecked, your organization's days may be numbered. Fortunately, there are plenty of ways you can improve communication in the workplace.

1. Check in with employees on a regular basis.

2. Have an "open door" policy.

3. Encourage video conferencing for all employees.

4. Identify a common goal.

5. Focus on company culture.

6. Get outside of the office.

7. Schedule a work retreat.

8. Strengthen connections between managers and employees.

9. Incorporate mobile technologies.

10. Attend conferences as a team.

11. Celebrate birthdays, anniversaries and jobs well done.


Improving communication in the workplace is a constant work in progress. It is a give-and-take relationship that requires patience, care, and the ability to listen. There are many approaches you can take but when you take them, you’ll notice a boost in employee engagement and productivity. Use the above tips to create a community within your organization that grows and succeeds, together. If you are looking for video conferencing solutions or to incorporate mobile technologies, let me know — We can help!

Moving Your Business? What You Need to Know

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Many clients sign a lease without realizing the effects this can have on their telecom spend, and the services they will need to support their business.

Before moving, consider the following:

1. Find Services

We have access to fiber maps, showing which telco carriers reside or are close to the property you may be interested in.

2. Determine Termination Fees

Not all carriers can simply move your services without charging ETF's (early termination fees), to see what this would equate to or not equate to, engage us.

3. What Carriers are Available?

Your existing or preferred carrier, service and product of choice may not be available where you are looking. Loop us in early and we can provide you with this information to make an educated decision.

4. Determine Pricing

Depending on who the underlying carrier is, costs will vary. A great price or the same price isn't always guaranteed when moving. Let us assess to provide an accurate cost summary.

5. Are There Construction Costs?

Construction costs may be associated, even in areas where services are available. Make sure you know going in what that could look like.

6. What is the Time frame?

Time frames to install service can go past 120 days. Make sure you are looking at your options well in advance.

7. Disconnect Old Services

Don't forget to cancel your services after your new services are up and running. We DO NOT cancel services for you, however, we can guide you on how to do so.

If you are considering moving, engage give us a shout. We can provide you with the proper paperwork and help coordinate your move. Moving telecom is a major hassle, we can help.