Biggest Cybersecurity Challenges

As the Cloud and technology get more advanced, you are more likely to have threats knocking on your door to try to steal your information. Protecting your data is crucial. It is your job to understand what you are up against so you can defend yourself against attacks. With COVID-19 taking over in 2020 and 2021, no one could have predicted its impact on business, technology, and Cybersecurity.

Challenge I: Remote Work – Threats and Exploitation

Due to COVID-19, businesses had to go remote within a matter of weeks and had to adapt and update their infrastructure so employees could work from home. If your company rushed to migrate and shifted to remote work, you need to identify areas of weakness that can leave your company vulnerable to threats.

Challenge II: COVID-19 Phishing Schemes

People are feverishly researching COVID-19 information on the internet. Deep or even surface-level internet searching has brought on a significant number of phishing attacks. Cyber attackers' easiest targets have been the individuals who are working remotely and use their work devices to research COVID-19. Your company needs to thoroughly assess its infrastructure and make sure its departments can mitigate risks.

Challenge III: Ransomware Threats

Ransomware attacks are the most common threats in Cybersecurity. If a company experiences a ransomware attack, the cost of recovering from them is expensive. Many companies solely rely on VPNs (Virtual Private Networks) to facilitate access to their network, but in 2021, it is not enough to protect companies. Companies are now moving from VPNs and are moving to ZTNA (Zero-Trust Network Access), which has proved to be a more secure option.

If you have experienced any of these challenges or want to be proactive in protecting your company from Cybersecurity challenges, please reach out so we can accurately protect your business.

10 Reasons Why You Should Migrate to the Cloud

Migrating to the Cloud makes sense for most companies. Competition is fierce, and the Cloud allows you to do large-scale business at a lower cost. Your business can now be run anytime, from anywhere. What is stopping you from improving your service quality? You do not have to do this alone. Whether you are new or looking to expand your company, here are ten reasons you should migrate to the Cloud.

1. Less Cost

2. Better Quality

3. Greater Scalability

4. Tighter Security

5. Safer Data

6. Rapid Implementation

7. Smoother Collaboration

8. Greater Workforce Flexibility

9. Regulatory Piece of Mind

10. Freedom of Choice

It can seem overwhelming when thinking about moving your business to the secure Cloud, but it can be simple! It is time to accelerate your growth. Let’s chat to discuss how we can help you migrate your business.

3 Reasons You Need to Switch from POTS

Plain old telephone service is outdated. Voice transmission systems that were installed with copper wiring are becoming outdated. This is also known as POTS replacement or POTS in a box. You do not want your business to fall behind along with POTS. As businesses move away from POTS in favor of VoIP or LTE, companies are starting to realize that they are more cost-efficient, scalable, and the connectivity is immaculate. Utilizing LTE and different hardware, elevator lines, fax machines, security gates, and doors now can be refitted with this newer technology that is able to replace the old POTS line with a lesser cost and future proof technology.

Cost Efficiency: The cost for POTS is very high and is now impossible to maintain due to the degradation of copper wiring. This makes POTS setup costs higher than both VoIP and LTE. Cost is independent of time and distance, whereas, with POTS, the cost is dependent.

Scalability: Switching from POTS allows voice communication to be integrated with other media. This change can eliminate the need for PBX, routing calls across a data network, and can get you away from circuit switching.

Connectivity: VoIP and LTE require a stable internet connection. This means that businesses with remote and onsite workers can work better together no matter the distance. There are no wires, no hardware, just simple internet connectivity.

It is time to make the change. Let us help you save money and better service your business. Please contact us today for more information.

What 7 things are you looking for from UCaaS?

Companies continue to struggle to align their IT strategies with their business goals, effectively handle security and privacy concerns, and manage a web of multi-vendor solutions. Unified Communications and Collaboration (UC&C) tools can help mitigate these challenges and support corporate goals for investment. But many businesses struggle to provide a complete suite of UC tools to all end users.

7 Reasons to move to UCaaS solutions:

1. Secure, reliable performance. With more than 50 percent of employees routinely working remotely and with companies competing on a global stage, ensure your Cloud-based solution can deliver on its SLAs.

2. Cap-ex savings and cost consistency. If you want to reduce up-front investment and move to an Op-Ex model, make sure your chosen provider offers a subscription model in which prices are consistent.

3. Advanced features. Businesses look to Cloud-based UC services to deliver cutting-edge capabilities as soon as managers and end-users want them. Make sure you’ll be able to turn on advanced functionality as needed without incurring unexpected costs or needing a contract renewal.

4. Quick deployment. To stay competitive, you need to move on a dime. Make sure your chosen Cloud-based solutions can be up and running in hours, that users will always be on the latest version of the software, and that it is easy to configure for new users and use cases.

5. Scalability and flexibility. Cloud-based UC services let companies add and remove new employees as needed. This supports fluctuations in staffing needs and helps growing companies quickly catch up to larger competitors. Make sure your solution provider can offer the kind of flexibility and scalability your business needs today in any location and on any network or device.

6. Support for multiple locations and remote workers. Few businesses can afford to have IT staff at all their corporate offices, and none can personally support home-office and traveling workers. Look for a cloud solution that can be deployed and managed from anywhere.

7. End-to-end solution set. A single provider makes management a breeze and ensures consistency across applications and platforms. One of the biggest challenges IT managers face is handling the various tools in place at their organizations—some of which are brought in by employees themselves, without input from IT. By deploying a single solution with end-to-end capabilities, companies can give their employees everything they need to get work done—all while streamlining contracts, billing, support, and management.

Are you ready to find the UCaaS solutions to meet your specific needs? Contact us today!

Why Do You Need Network Security?

As the years have gone by, the number of breaches and attacks continues to rise. This rise in the need for security makes network security an essential topic for all businesses. There needs to be a significant change in IT operations for a new security approach to work efficiently. Your business is likely to suffer if you are not able to adapt to the growing security needs.

Network security is critical because it will maintain the integrity of your company's privacy and data. This can include:

• Strong passwords

• Logging out or avoiding logging in on public computers

• Closing or logging out of personal devices when not in use

• Password security solutions vs. saving passwords on paper

Logging out of a work device sounds easy enough, but a surprising number of employees may leave their devices unattended, which can give unauthorized users easy access. Keeping your important data and information online is safer than not. However, with all your company information online, breaches and attacks can hit your company more severely.

Network security is more than just password protection. There can be vulnerabilities in your network that you may not physically be able to see. Network vulnerabilities can include:

• Outdated operating systems

• Misused or improperly installed hardware or software

• Operation system design flaws

If you are ready to improve your network security, please reach out with any questions you may have. Let's get your business secured.

Are You Ready to Change to a Cloud-based Phone System?

Find out why most companies, small to enterprise, vote UCaaS as their primary communications platform.

Collaborating and communicating with your employees and customers is a part of your daily routine. What would happen if your phone systems were not at their top-notch performance levels? If your phones are slow and it takes a long time to resolve calls, customers can feel frustrated and hate their experience with your company.

The way your technology supports your calls, videos, and internet connection matter. It is time to make the switch from traditional phone lines to a Cloud-based phone system.

Let's quickly compare the pros and cons:

Cons

-Latency and jitter

-Complex installation depending on the provider

-It needs a trusted internet connection

-Limited emergency call location tracking

Pros

-Lower costs

-High scalability

-Increased accessibility

-Clearer voice quality

-Support multitasking

-Complete portability

-Full remote capacity

-Convenient conferencing

-Advanced features for all sized teams

Ask yourself, are these pros going to completely turn around your Unified Communication at your company? It is time to take your business to the next level. Do not hesitate to contact us. We are ready to help you make your business better.

4 Ways to Up Your Cybersecurity

With technology advancing so fast, businesses are not only becoming more secure, but cyber-attacks are becoming more threatening. Cybersecurity for your business needs to be updated for it to prove itself effective consistently. Whether you have top-notch security or are interested in learning how to protect your business, here are four ways to up your Cybersecurity.

1. Encrypt Data

Every business has data that is sensitive and critical to the production and success of the company. Whether it is information on or for your customers and employees, you need to take your data encryption seriously. Cybersecurity experts can help you make sure your data is safe.

2. Patch and Update

Patching and updating your systems may be one of the easiest ways to limit and prevent cyber-attacks. Be sure always to use the latest versions of software installed on all your business's computers and technology.

3. Run a Tight Ship

Zero trust networks are always beneficial because they identify every network user and it verifies all devices before granting access. This means that only authorized users can gain access and information that is important to your business.

It is also a better option to provide employees with devices they can use for their daily work tasks. Bringing their own devices can lead to unprotected systems getting hacked.

4. Educate Your Employees

Educating employees can be a tricky task if not done correctly. A majority of breaches take place due to employee error. However, it is not entirely their fault. Training employees on security-related measures can make a huge difference in the safety of your information and data. The training program you choose needs to be as comprehensive as possible and requires more than basic security tips.

Finding the right security providers does not have to be complicated. We are here to help you secure your business. For more information, please feel free to contact us with your questions.

Happy Holidays

Thank you for the opportunity to support your business this year.

Happy Holidays!

~ Caisson Technologies

What You Need to Know About Securing IoT Devices

IoT devices are getting more diverse as technology advances. Securing a device can be difficult because it requires a robust and in-depth security strategy. At the very least, you must secure your data in the Cloud, securely provision your IoT devices, and you need to protect your data as it travels through the public internet. Here are some ways to secure your IoT devices.

Secure Data to the Cloud.

We mentioned this but, in more detail, backing up your device to the Cloud helps to ensure reduced breaches or exposer. Your critical information and data can be appropriately protected.

Protect Cloud Credentials.

As mentioned, it is easy for cybercriminals to gain access to unprotected IoT devices. With Cloud authentication credentials, frequently changing passwords and avoiding reused passwords can help protect your devices.

Perform Audits.

Performing frequent audits on your IoT devices can help identify the issue and prevent the problems from happening. A lot of money can be saved from audits, and they can let you know if any of your devices need to be updated or replaced.

Protecting Physical Infrastructure.

IoT devices can face security attacks by physical access. If your device has USB ports, it is essential to maintain strict access to these devices to prevent breaches.

Securing your IoT devices can feel overwhelming. It takes a lot of knowledge and steps to secure your devices properly. If you think you need help or even have questions about ways you can secure your devices, please contact us.

The Benefits of Having a Backup Solution

At any moment, hardware or software failure, data corruption, malicious virus or malware attack, accidental deletion of data, and even a natural disaster can happen. Is your business ready to handle these situations? If not, a backup solution can be highly beneficial to save your hard work and data.

We can give you seven great reasons why having a backup solution is beneficial to you.

1) Protection.

With a backup solution, your chances of breach and exposer are reduced. Your critical information and is safeguarded so you can protect your business and your customer's trust.

2) Employee Productivity.

With your data backed up, your employees can return to their jobs quickly. Productivity will not be lost but improved. They will not have to worry about restoring data or getting the business back up to speed.

3) Controlling Cost.

Your employee's work laptops and phones cost more than just their face value. The most expensive part of your employee's laptops and phones are the data that is on them. The average cost of a lost business laptop is around $50,000 due to the information that may be on it.

4) Fast File Recovery.

Backup solutions allow you to locate your data quickly. With older methods, it can take weeks to months before you can get your data back.

5) File sharing on the go.

Sharing files and other important information between employees needs to happen for regular business functionality. Having a backup solution offers a secure method to share files without worrying about if they will lose them or not, whether they are onsite or remote.

6) Empower your employees.

Yes, the IT department is there to help in a moment of need. Empowering employees to restore files on their own can significantly reduce overhead. This allows IT to focus on more extreme tasks.

7) No performance impact.

An excellent backup solution does not affect the performance of your device. This allows for few disruptions in work tasks. Most of the time, users do not realize their files are being backed up while they work.

It is time to start thinking about backup solutions and how beneficial they are to your company. Contact us today to learn how we can help your business.