Unified Communications and Collaboration (UC&C) is not a single tool or product, but a collection of solutions, which organizations implement to ensure that nearly all their technology works together, smoothly and securely, for near real-time collaboration. UC&C integrates diverse communication tools, such as Voice, IP Telephony Calling, Instant Messaging, Desktop Sharing, Presence, and Web Conferencing, Audio Conferencing, and Video Conferencing, to interact together in a virtually seamless way.

Unified Communications and Collaboration benefits

In today's world, individuals within organizations find themselves working across vast geographies on a seemingly limitless number of devices that run a dizzying mix of platforms, software versions, and applications. Unified Communications and Collaboration wrangles these complex variables into a streamlined, easy-to-use interface that provides the following benefits: Productivity - Teams can close the distance between their various members and work together over the phone, mobile, desktop, laptop, and other devices in a unified environment.

Improve Flexibility and Responsiveness - Connect and communicate from virtually anywhere on nearly any device for better responsiveness and productivity. Reduce Costs - Allow businesses to shift from a capital intensive to an operational-based model through hosted or cloud-based services. The cost of travel and logistics may also be reduced. Improve Customer Satisfaction - Getting the right information to a customer at the right time is increasingly important. Make it easier and more seamless to get customers what they need when they need it.

Facilitate Collaboration - Your team can create and edit documents together, screen share, provide feedback quickly and seamlessly, and orchestrate all the tasks, people, and programs require to efficiently collaborate on projects.